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FAQ

Frequently Asked Questions and Answers

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Q Can I use AURORA+ while charging?
A

No, AURORA+ does not work while charging.

Q Let me know how to use ‘SAY SKIN Super Moisture Cream’ with AURORA+.
A

Please apply SAY SKIN Super Moisture Cream to your face when using AURORA+.

If so, you can feel more synergistic effects. However, it’s okay you apply other cosmetics instead of SAY SKIN Super Moisture Cream.

Preferably, we recommend SAY SKIN Super Moisture Cream when using AURORA+.

Q I hear a cracking sound when using AURORA+. Is it okay?
A

It is the sound produced by the product working properly and generating plasma between the head and the skin. You can use it with no worry.

Q I smell while using AURORA+, is it okay?
A

Since it is a natural phenomenon that occurs when plasma is generated, use it with no worry.

AURORA + generates plasma in the air to produce ions. At this time, you can feel a subtle smell due to collision between ions

Q Can I use AURORA+ several times every day?
A

We recommend you to use it for about 5 ~ 10 minutes, 2 ~ 3 times a day for each part.

However, the recommended use time is based on the average of healthy skin. If you have sensitive skin, please adjust the use time and level.

* Sensitive Skin: We recommend you to use it by leveling up after your skin is fully adapted by the use of several times at level 1.

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